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Candidate
Female, 38 years, born on 2 October 1986
Actively searching for a job
Moscow, metro station Prospekt Mira, not willing to relocate, prepared for business trips
The approximate area of the job search is specified
Assistant
Specializations:
- Secretary, executive assistant, assistant
Employment: full time
Work schedule: full day
Work experience 16 years 8 months
January 2022 — December 2024
3 years
Individual entrepreneurship
Public Services... Show more
Inbound Tourism Consultant
Key Responsibilities:
1. Organizing and booking air tickets, train tickets, and transfers for clients, including selecting optimal routes and ensuring timely service delivery.
2. Coordinating tourist accommodations: selecting hotels, apartments, and alternative lodging options based on client preferences and budget constraints.
3. Arranging business programs: scheduling meetings, negotiations, and cultural/entertainment activities for clients.
4. Providing support for tourists, from initial inquiry to trip completion, including resolving urgent issues (flight rescheduling, program adjustments).
5. Collaborating with service providers (transport companies, hotels, guides) to ensure high-quality service standards.
6. Advising clients on visa-related matters, document requirements, and country-specific travel regulations.
7. Analyzing the tourism market to identify new partners and optimize program costs.
8. Preparing and reviewing contracts, invoices, and financial reports for projects.
9. Organizing group transfers and logistics for large delegations (including synchronizing with event schedules).
10. Collecting client feedback and implementing service process improvements.
March 2018 — December 2021
3 years 10 months
Embassy of Ethiopia, Defence Attache office
Secretary - Interpreter
• Full range of administrative support to the Defense Attache (DA): phone handling, agenda, organizing and assistance on meetings, sending and receiving of documents (by fax, e-mail, mail, by express delivery or courier), preparation of letters and reports;
• General translation and interpreting from Russian into English and vice versa, composing and translation of verbal notes and other documents, assist with translation during official meetings, taking meeting minutes;
• Planning, organizing of business travels, meetings of the DA. Participation in organization of events connected with visits of guests, delegations, partners (booking flights, hotels reservations, transfers etc.);
• Delegations accompaniment and interpreting from Russian into English and vice versa during visits and meetings;
• Cooperation with Ministries and state corporations, as well as collaboration with other departments of the Embassy;
• Office records management (registration, transferring, keeping, extract of files in compliance with standards of office record management), documents flow administration;
• Business correspondence administration (registration and selection of in/outcoming correspondence), business correspondence keeping and archaizing, necessary materials distribution;
• Assist in the preparation of budgets and financial reports; payment of invoices and processing of primary accounting ;
• Coordination of car fleet and security service, real estate projects;
• Place orders for stationery, refreshments and snacks;
• Deal with personal matters within personal agreements to provide support on private matters.
September 2016 — March 2018
1 year 7 months
Private English tutor
Key Responsibilities:
1. Developing individualized learning programs tailored to students’ proficiency levels, goals, and age-specific needs.
2. Conducting in-person and online lessons using interactive teaching methods, audio, video, and text materials.
3. Assessing student progress: administering regular tests and adjusting lesson plans based on results.
4. Preparing students for exams: practicing exam formats, teaching task-completion strategies, and addressing knowledge gaps.
5. Building language skills: focusing on grammar, vocabulary, pronunciation, listening, reading, and writing.
6. Creating personalized materials: exercises, flashcards, presentations, and tests to reinforce topics.
7. Communicating with parents: providing feedback and recommendations for students’ independent work.
8. Utilizing digital tools: Zoom, Skype, educational apps, and other platforms.
9. Motivating students: incorporating game elements and selecting relevant topics (films, music, culture) to enhance language interest.
December 2012 — May 2016
3 years 6 months
Business-aviation
Moscow
Public Services... Show more
Key Account Manager-Office Manager
Main responsibilities:
1. Customer service:
- Consulting clients on booking and services available in VIP lounges.
- Processing customer feedback and resolving any issues that arise.
2. VIP lounge booking:
- Processing VIP lounge booking requests from clients.
- Preparing and sending commercial offers.
- Clarifying booking details (dates, time, number of guests, special requirements).
- Maintaining the booking database and ensuring that the information is up-to-date.
3. Interaction with suppliers:
- Establishing and maintaining relationships with Russian and international suppliers
- Finding and evaluating new suppliers to improve the quality of services.
- Negotiating prices, terms and conditions.
4. Document management:
- Preparing and maintaining primary accounting and commercial documentation (invoices, certificates of completion, consignment notes, etc.).
- Ensuring the timely transfer of accounting documents.
5. Office procurement and supplies:
- Organization and control of purchases of goods and services necessary for the functioning of the office (stationery, furniture, equipment, etc.).
- Analysis of office needs and preparation of purchase requests.
- Search and selection of the most advantageous offers from suppliers.
- Monitoring warehouse stocks and placing orders if necessary.
6. Reporting and analysis:
- Preparation of booking reports.
- Analysis of data to optimize processes and improve the quality of customer service.
7. Internal communication support:
- Cooperation with other departments of the company to ensure coordinated work and achievement of common goals.
- Participation in the planning and organization of corporate events.
8. Administrative tasks:
- Ensuring compliance with quality standards at all stages of interaction with clients and suppliers.
- Support and maintenance of internal documentation, reporting and work regulations.
Additional responsibilities:
- Training new employees and briefing on internal processes.
May 2007 — February 2012
4 years 10 months
Moscow
Retail... Show more
Sales manager
Key responsibilities:
1. Assortment and content management:
— Formation and updating of the product matrix: adding new items, updating descriptions, photos, prices.
— Monitoring the availability of goods in the warehouse, coordinating with suppliers for timely replenishment of stock.
2. Customer support:
— Processing incoming orders, consulting clients via chats, email, social networks and phone.
— Resolving disputes: returns, exchanges, claims. Increasing customer satisfaction.
3. Analytics and reporting:
— Compiling daily/weekly reports on sales, traffic dynamics and the effectiveness of marketing activities.
— Analysis of competitors and market trends to adjust the strategy.
4. Logistics and document flow:
— Organization of delivery: coordinating deadlines with courier services, monitoring order fulfillment.
— Interaction with the accounting department: preparing consignment notes, invoices, reconciliation reports.
— Maintaining an electronic database of orders and clients.
5. Working in the 1C: Accounting system:
— Maintaining and registering primary documents (waybills, invoices, acts, payment orders) in the 1C system.
— Checking the correctness of filling out documents for compliance with the requirements of the Tax Code of the Russian Federation and the company's internal standards.
— Reconciliation of settlements with counterparties, correction of accounting errors.
— Preparation of registers, reports on primary documents (accounting journals, balance sheets).
Skills
Skill proficiency levels
About me
-A high degree of personal organisation and self-management
-Ability to work with a big volume information, multitask ability
-Ability to work in a quickly changing environment
-Knowledge of advanced MS office applications, including Word, Excel, Outlook and PowerPoint
-Politeness, punctuality, eloquent speech and writing
-Excellent social skills, able to operate with diplomacy, tact and empathy, stress resistance
-Attention to details, extremely responsible
Higher education
2010
Economy and Management
2005
College of Foreign Languages, Rostov-on-Don
English Language Teaching
Languages
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Up to one hour